Refund policy

Our 30-Day Satisfaction Guarantee 

At SimplyHomz, we stand behind the quality of our products. If your item arrives damaged, defective, or you experience any issues with its heating and microcurrent technology, we are here to make it right.

• Returns Window: You have 30 days from the date of delivery to request a return or priority replacement.

• Eligibility: To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

• How to Start a Return: Simply contact our support team at support@simplyhomz.com with your order number and a photo/video of the issue. We will guide you through the process immediately.